> For the complete documentation index, see [llms.txt](https://docs.macrocosmos.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.macrocosmos.ai/~/revisions/KrMJwem2Y231mkGUd91p/support.md).

# Support

{% columns %}
{% column %}
![](/files/7tF4ewLP5RF4CWhIvXv2) **Get started**

[Using Macrocosmos services](https://docs.macrocosmos.ai/constellation-user-guides/apex)

[Constellation Product Platform](https://app.macrocosmos.ai/)

[Using Subnets API](https://docs.macrocosmos.ai/)

[Guides for mining and validating the subnets](https://docs.macrocosmos.ai/subnets/subnet-1-apex)

[Bittensor Documentation](https://docs.bittensor.com/)
{% endcolumn %}

{% column %}
![](/files/LCYRWYUZsNHtG4DvvZZn) **Contact us**

[Macrocosmos Discord](https://discord.gg/hSuasW9q)

[Bittensor Discord](https://discord.gg/a2h4JYTS)

[Support Email](mailto:support@macrocosmos.ai)
{% endcolumn %}
{% endcolumns %}

![](/files/55IhaUsHBqdaTk87aUW1) Community Channels

[Macrocosmos X](https://t.me/macrocosmosai)

[Telegram](https://t.me/macrocosmosai)

[The Cosmonaut Substack](https://macrocosmosai.substack.com/)

### ![](/files/oknN25snbuu5yCdhAjy7) FAQ

#### **Constellation**

<details>

<summary>What is the Constellation?</summary>

Constellation is Macrocosmos' overarching platform. It provides access to a full range products and services, all powered by Bittensor. Log in at [app.macrocosmos.ai](https://app.macrocosmos.ai/).

</details>

#### **Payments**

<details>

<summary>I have provided a credit card in my Constellation Account. How do I get credits?</summary>

When you click on the Account Settings from the Constellation Home page, the system takes you to the page with buttons. You can purchase the credits through TOP UP CREDITS button. If you’d like to discuss special price policies for your needs, reach us out at <support@macrocosmos.ai>.

</details>

<details>

<summary>Do credits roll over from month to month?</summary>

Your credits do not expire over time. Once you’ve purchased or received credits, they’ll remain in your account indefinitely until you decide to use them.

</details>

<details>

<summary>What payment methods does Constellation support? Can I pay in $TAO, SN13 alpha, or even BTC?</summary>

Currently we accept payments in fiat currencies. Crypto token payments are in the shirt-term plan.

</details>

<details>

<summary>Where can I find Constellation prices?</summary>

The prices for Apex and Gravity are listed at the [Cravity Page](https://www.macrocosmos.ai/gravity).

</details>

<details>

<summary>Is it the same cost to scrape X, Reddit and YouTube?</summary>

Yes, the payment is taken per post and does not depend on the source.

</details>

#### **Mining**

<details>

<summary>Where do I start with mining on the subnet?</summary>

Have a look at the guides for miners provided at [docs.macrocosmos.ai](https://docs.macrocosmos.ai/) in SUBNETS section and contact us, if any additional questions.

</details>

#### **Validating**

<details>

<summary>Where do I start with validating on the subnet?</summary>

Have a look at the guides for miners provided at [Macrocosmos SDK | Macrocosmos Developer Guide](https://docs.macrocosmos.ai/) in SUBNETS section and contact us, if any additional questions.

</details>